Furnace Service in Indian River, MI

Reliable Heating Help When You Need It Most

When your furnace struggles to keep up or stops working altogether, a cold night here can turn uncomfortable quickly. Reliable heat protects your family, your plumbing, and your property, and you need a team that can respond when problems appear. At M&M Plumbing, Heating, and Cooling, we provide furnace repair, maintenance, and replacement for homes, cottages, and small businesses throughout Northern Michigan.

We have been working on heating systems since 1957, and our family has run this business from Indian River for generations. Our HVAC technicians are available around the clock for urgent situations, and our goal is to restore safe, consistent heat while keeping you informed at every step. Whether you are facing a no-heat emergency or planning ahead for winter, we work to provide clear options and straightforward pricing.

Looking for dependable furnace services you can count on? Call M&M Plumbing, Heating, and Cooling at (231) 377-3899 or book an appointment online now.

Why Homeowners Rely on Us for Furnace Work

Choosing someone to work on your furnace is a significant decision, especially when temperatures drop and time matters. Property owners here look for companies that will still be around next season and that understand how local homes and cottages are built. We have operated as a family-owned business since 1957, beginning under founder Dick Monthei and continuing today under his son Scott, so decisions about service and training stay close to the community we serve.

Our staff includes more than 19 plumbers, HVAC technicians, fireplace professionals, and support personnel who work out of our Tahoe Lane location in Indian River. This team structure allows us to handle multiple calls at once and to respond when a no-heat situation cannot wait. Our technicians hold NATE certifications, which means they have passed industry exams that cover current heating and cooling standards, including diagnostics for modern furnaces.

M&M Plumbing, Heating, and Cooling is also a Carrier Factory Authorized Dealer and has received the Carrier President's Award. These recognitions reflect ongoing training, customer satisfaction benchmarks, and business practices evaluated by the manufacturer. For you, that means we have direct access to technical support, warranty handling, and detailed information on new heating equipment, which supports both accurate repairs and well-matched replacement recommendations.

Availability and communication matter just as much as credentials. We maintain 24-hour emergency service supported by a live answering service, not an automated phone tree. When you call because your furnace has stopped working, you speak with a person who can gather information and dispatch help. During service visits, our technicians explain what they are checking, what they find, and why they recommend particular options, so you are not left guessing about your system's condition.

Furnace Repair, Maintenance, & Replacement Services

Heating systems show signs of trouble in different ways, from noisy operation to rooms that never seem to reach the right temperature. We work on a wide range of furnaces and related equipment, and our technicians bring diagnostic tools and common parts so many problems can be addressed during the initial visit. Our goal is to determine what is actually happening with your system rather than guessing based on limited information.

Typical repair calls include issues such as no heat, frequent cycling on and off, unusual smells on startup, or rising gas and electric bills without a clear cause. During a service visit, we inspect key components, look at safety controls, and check airflow, then share what we find. In many cases, targeted repairs can restore reliable operation and help extend the useful life of your existing equipment.

Preventive Furnace Maintenance

Routine maintenance is equally important for furnaces that see heavy use through Northern Michigan winters. During a maintenance appointment, our technicians perform tasks such as cleaning accessible components, checking ignition and flame sensors, verifying blower performance, and looking for early signs of wear. Proper maintenance supports system efficiency, can reduce the likelihood of mid-season breakdowns, and gives you a clearer picture of how much life remains in your current furnace.

When Repair Is Not Enough

At some point, repair may no longer be the most practical option. When that happens, we evaluate the age and condition of the system, discuss comfort concerns, and look at how your home or cottage is used. As a Carrier Factory Authorized Dealer, we work with heating equipment that has been sized using heat loss calculations, and we review efficiency levels and feature options with you. We do not provide one-size-fits-all recommendations over the phone, and instead conduct on-site evaluations before offering furnace replacement estimates.

What To Do When Your Furnace Stops Heating

When a furnace stops producing heat, especially during freezing weather, it is normal to feel pressure to fix the problem immediately. Safety remains the first priority, and a few basic checks can sometimes rule out simple issues without going into the equipment itself. For example, confirming that the thermostat is set to heat, ensuring that breakers and switches have not been turned off, and looking at return air filters for heavy blockage can provide useful information when you call us.

If these basic checks do not restore heat, or if you notice burning smells, smoke, or unusual sounds, it is important to leave the equipment off and contact a heating professional. In this climate, an extended loss of heat can increase the risk of frozen pipes and property damage, particularly in homes with plumbing near exterior walls or crawl spaces. When you call M&M Plumbing, Heating, and Cooling, you reach a live answering service that can connect you with our on-call team at any hour.

We prioritize no-heat situations and work to schedule emergency visits as conditions and staffing allow, with particular attention to extreme cold and vulnerable occupants. During the call, we may ask questions about what the furnace is doing, whether any error codes are visible, and how the home is set up. This information helps our technicians arrive prepared to address the most likely causes of the problem.

For seasonal properties or homes that sit empty part of the year, a sudden loss of heat can be especially concerning. We regularly assist owners who are traveling or who live outside the region by coordinating access details and communicating findings by phone or email. Our goal is to help you protect the property and restore heating as quickly and safely as circumstances permit.

How Our Furnace Service Process Works

Knowing what to expect during a furnace service visit can make the situation feel more manageable. When you contact us, our team asks a few questions about your heating system, the symptoms you are seeing, and the type of property involved. We then offer the next available appointment that fits your needs, which may include evenings or weekends for non-emergency work.

On-Site Evaluation & Recommendations

On arrival, our technician reviews the problem with you and then performs a visual inspection of the furnace and related components. For repair or maintenance visits, this typically involves checking safety controls, electrical connections, ignition, burners, and airflow. For homes that might need new equipment, we look at ductwork, consider code requirements, and perform heat loss calculations rather than suggesting a replacement based only on square footage or existing equipment size.

Communication remains a core part of our process. As we test and inspect your system, we explain what we are checking and what the results indicate. Once we have identified the probable cause of a problem, we walk through the repair options, discuss whether the furnace is a good candidate for continued repair, and outline what replacement would involve if that becomes the more practical path.

Upfront Pricing & Clean Completion

We use an upfront pricing guide, so you see the cost of approved work before we begin. If we uncover additional issues once work has started, we pause to discuss these findings and obtain your approval before proceeding. At the end of the visit, we clean up the work area, review what was completed, and answer any questions about ongoing maintenance or future planning, so you are not left with unresolved concerns.

Heating Solutions Built for Northern Michigan Homes & Cottages

Properties in and around Indian River include year-round homes, older cottages along lakes, and commercial spaces with unique layouts. Each type of building places different demands on a furnace and duct system. Our decades of work in this region mean we are familiar with how local construction styles, insulation levels, and additions can affect comfort and heating performance.

Many of the properties we serve are seasonal cottages that sit empty for part of the year. We handle cottage openings and closings, including preparing plumbing and heating systems for winter conditions and bringing them back online when warmer weather returns. Over years of working with the same properties, we learn their particular characteristics, such as rooms that are difficult to heat, piping that needs careful attention, or in-floor heating zones that must be balanced with forced-air systems.

In addition to furnaces, we work with well rehabilitation and water conditioning systems that are common in Northern Michigan. Groundwater in this region often contains iron, sulfur, and hardness minerals that can affect both water quality and mechanical equipment. Understanding how these systems interact helps us consider the whole mechanical picture, not just the isolated furnace, when evaluating comfort and reliability.

For buildings where standard ductwork does not fit well, we offer custom duct fabrication. This involves creating sheet metal ductwork configured to match the structure rather than forcing pre-made sections into tight spaces. Properly designed ductwork can improve airflow, reduce temperature swings between rooms, and support more efficient furnace operation. Our technicians live and work in the surrounding communities, so they see first-hand how winter conditions affect local homes and adjust their recommendations accordingly.

Planning, Pricing, & Financing for Furnace Work

Cost is often one of the first questions homeowners have when they realize their furnace needs attention. Our pricing approach is built around clarity from the beginning through completion. Before we start installation or repair work, we review an upfront pricing guide that outlines what the service includes and how the total is calculated.

How We Present Furnace Pricing

A standard furnace service visit typically includes diagnostic time and the labor needed for approved repairs, and we explain this structure before work begins. If we find that additional components need attention, we describe what we have discovered, why it matters for safety or performance, and what the cost would be to address it. This way you can decide whether to proceed with each portion of the recommended work, based on full information.

Financing & Payment Options

For larger repairs or full system replacements, we understand that the expense may not have been part of your original budget. We work with established lending partners to offer financing options that can spread costs over time instead of requiring full payment up front. During an equipment estimate, we can review general financing information and then connect you with more detailed resources without pressure to commit during that visit.

We also accept multiple payment methods, including major credit cards and cryptocurrency. This flexibility helps property owners manage payments in the way that best fits their financial planning. Throughout the process, we encourage questions about costs, efficiency levels, and long-term operating expenses, and we provide cost-benefit details to support your decisions about which solutions align with your goals for the property.

Keep your furnace running safely and efficiently all season long, call M&M Plumbing, Heating, and Cooling at (231) 377-3899 or contact us online to get started.

Frequently Asked Questions

How fast can you come out if my furnace stops working?

We respond to no-heat calls as quickly as scheduling and weather conditions allow, and we prioritize emergencies where loss of heat could affect safety or risk property damage. Because we maintain 24-hour emergency service with a live answering service, you can reach someone at any time to describe what is happening. Response times depend on factors such as current demand, road conditions, and technician availability, especially during very cold stretches. Our team works to triage calls so that homes without heat are addressed as promptly as possible, and we let you know what to expect when you schedule.

Will you tell me if my furnace can be repaired instead of replaced?

Yes, our technicians explain when repair is a reasonable option and when replacement is likely the better long-term choice. We evaluate factors such as the age of the furnace, its repair history, current safety and efficiency, and the cost of proposed repairs compared to the cost of new equipment. During the visit, we share our findings in plain language and outline what each path would involve, including estimated costs and likely remaining lifespan. Our goal is to give you enough information to decide whether repair or replacement fits your situation, rather than steering you toward one outcome without explanation.

Can your team handle furnace service at my seasonal cottage?

We regularly service furnaces in seasonal cottages as well as year-round homes. Our technicians work with properties that are occupied only part of the year, and we understand the importance of protecting plumbing and heating systems during extended vacancies. We coordinate scheduling around your travel and property access arrangements and can discuss cottage opening and closing procedures that help reduce the risk of freeze damage. Over time, many cottage owners rely on us for both routine furnace maintenance and seasonal preparation, because we become familiar with the unique characteristics of their properties.

What should I expect to pay for a furnace service visit?

The cost of a furnace service visit depends on the type of work required, but you see pricing before we begin repairs. We use an upfront pricing guide that outlines diagnostic time and common repair tasks, and we review this with you once we determine what is needed. If additional issues appear during the job, we explain what we have found, what it would cost to address, and why we recommend or do not recommend certain options. This structure helps you avoid surprise charges and make decisions about each part of the work based on clear information.

Are your technicians trained to work on my type of furnace?

Our HVAC technicians work on many common furnace brands and models, and they receive ongoing training to stay current with modern heating technologies. Several members of our team hold NATE certifications, which involve exams covering installation and service standards across the HVAC industry. As a Carrier Factory Authorized Dealer, we also participate in manufacturer training that covers new equipment lines and diagnostic procedures. When we arrive at your property, we bring this training and practical experience to your particular system, whether it is a newer high-efficiency model or an older unit that has served the home for many years.

How often should I schedule furnace maintenance in Northern Michigan?

For most homes in this region, we recommend scheduling furnace maintenance about once a year, typically before the heaviest part of the heating season. Furnaces that run through long Northern Michigan winters can benefit from regular inspection and cleaning to keep components working properly and to catch developing issues before they become outages. During maintenance visits, our technicians check safety controls, airflow, ignition, and other key parts so that you have a clearer picture of system condition going into the colder months. If we see anything that could affect performance or safety, we explain what we have found and what your options are for addressing it.

Do you offer financing if I need a new furnace?

We offer financing options through established lending partners for customers who need to replace a furnace or make significant heating system upgrades. These arrangements can help spread the cost of new equipment over time instead of requiring full payment on installation. During an on-site estimate, we can review general financing information, such as the fact that options exist, and then direct you to detailed terms provided by the lending partner. We also accept multiple payment methods, including credit cards and cryptocurrency, so you can choose the approach that best fits your budget and planning.

Call for Furnace Service You Can Count On

Whether you are facing an unexpected furnace breakdown or planning maintenance before winter sets in, our team is ready to help. We bring nearly seven decades of local experience, NATE-certified technicians, and recognized manufacturer relationships to every job, and we combine that with upfront pricing and clear communication.

If you need furnace service Indian River homeowners can depend on, we can respond to emergencies at any hour and schedule routine visits at times that fit your schedule. We work in homes, cottages, and small businesses across Northern Michigan, and we approach each property with the same attention to detail and respect.

To talk with our team or schedule a furnace appointment, call (231) 377-3899.